Leadership communication is much more than the words we say and how we articulate what we want to team to “hear.” Effective communication is also about emotional intelligence, knowing your audience and active listening. Practice these five things when communicating with your team.
This post offers an overview of what to expect for 2017 and beyond. You’ll also find some tips on how to use this trend news and analysis to get more attention.
Until staff know what the reorg means for them—whether they have a job and, if so, what it is—they have no ears for the exciting future of the reorg. Find out how to handle this challenge?
It doesn’t have to be expensive but leaders must make the effort to recognize and celebrate innovative thinking, and give staff the time to develop new and useful ideas.
Unfortunately, leader’s good words are not matched by equally good deeds. CEB data and analysis also show that, while leadership commitment is fundamental to an innovative culture, it’s also the thing that companies most need help with improving.
Decision makers need to know what level of risk their senior team is comfortable with. All too often, senior managers make far-reaching decisions about products or operations that are too risky or too cautious. In an ideal world, any big decision they take would be the same one as the CEO or a board member would.
Only 12% of communications teams believe their strategic plans are good at supporting their company’s top priorities; taking five simple steps will boost this.
The key is to prioritize, and to focus resources strictly on those priorities. If all of the team know what they should be focusing on, it is easier to push back on seemingly urgent requests from business partners (“we have to run an internal comms campaign on this by the end of the week”) or explain why those requests might not receive the urgent response that anxious managers think they should.